“Bads” in healthcare: Negative experience as an impetus to reform in nineteenth and twentieth centuries

30.11.2017

European Conference of the Swiss Society of the History of Health and Nursing (GPG-HSS) in Cooperation with the European Association for the History of Nursing (EAHN) and the European Journal for Nursing History, Theory and Ethics (ENHE) 21st and 22nd of June 2018 at the Zurich University of Applied Sciences (ZHAW), School of Health, Winterthur (Switzerland).

Conference Committee
Switzerland: Sabina Roth, MA independant historian, Zürich, president of GPG-HSS. Joëlle Droux, PhD, UNIGE, Genève. Kristin Hammer, midwife and MA, ZHAW, Winterthur.
Véronique Hasler, MA and physiotherapist, HESAV and UNIL, Lausanne. Séverine Pilloud, PhD, HEdS-La Source, Lausanne.
On behalf of EAHN and ENHE: Prof. Dr. Christine Hallett, Manchester UK, Prof. Dr. Susanne Kreutzer, Münster D; PD Dr. Karen Nolte, Würzburg D.

Cultural expectations of ‘good care’ change according to context. They vary according to time and place. They are constantly shaped and reshaped by knowledge and techniques of health professions; by bodily and emotional needs and sensations; by symbols and rituals of attention and of sympathy; by religious ideas; and by views of justice, of caring human relations and of the person’s dignity. Individual experiences sometimes harmonize with expectations so that patients, and their nurses, midwives and physiotherapists, all feel satisfied. But sometimes, whether during birth, while nursing a newborn or a dying person, or whether engaging in some other healthcare process, things can and do go wrong.

The following fields of research are suggested:
1) patients and patient’s organisations: rights of patients and family members; complaints about “bads” in professional health care; goals for compensation and/or improvement; strategies to gain influence; networking for cooperation with health professionals.
2) professional standards: “good” in healthcare turns “bad” or vice versa; theory and ethics of “bads”; norms of professional competences; the significance of research to negative care experiences; development of methods for quality improvements.
3) everyday “bads” of professionals in healthcare: narratives of “bads” in care relations with patients and relatives, superiors, colleagues; trans-professional cooperation; the search for reforms in practice.
4) managing “bads”: the institutionalisation and role of ethics committees; surveys and the steering of patient’s and collaborator’s satisfaction.
5) Care in public: media scandals; ‘heroes’ and ‘villains’ in care; healthcare in court; effects of public discussions for healthcare improvements.
6) The quest for historical research: victims turn into witnesses; the role and work of committees of inquiry; integration or not of the blamed professionals; development reconciliation and of commemorative cultures for “bads” in past healthcare.

Registration, Presentations and Reimbursements
To participate at the conference, please apply with an abstract of 400 words maximum, which includes title, research question, methods, and sources used as well as results, before the 30th of November 2017 via email to gpg@gpg-hss.ch. The Conference Committee will disclose its decisions relating to the acceptance or non-acceptance of papers by the 15th of January 2018. The spoken language at the conference will be English. A slot of 30 minutes per paper will be permitted, and papers will be allotted in threes, to 90-minute panels. A maximum of 20 minutes should be used for each paper; the remainder of the time is reserved for discussion. The fundraising for the conference is still ongoing so that the reimbursement of the costs of accommodation, travel and meals cannot yet be guaranteed.
Please send any enquiries to gpg@gpg-hss.ch.

Event organizer: 
Swiss Society of the History of Health and Nursing (GPG-HSS) in Cooperation with the European Association for the History of Nursing (EAHN) and the European Journal for Nursing History, Theory and Ethics (ENHE)
Venue
Zurich University of Applied Sciences (ZHAW)
Gertrudstrasse 15
8400
Winterthur
Zurich
Additional event information
Cost information
Event cost: 
0.00 CHF